Privacy Policy

Yến Sào Uyên Nguyên keeps confidential the personal information you provide when shopping and using our services, and uses that information only to fulfil your order.

This translation is provided for reference. The Vietnamese version prevails.

1. Information we collect

We collect only the information needed to process orders and look after customers: full name, phone number, delivery address, email address and purchase history.

Yến Sào Uyên Nguyên accepts cash on delivery (COD) or bank transfer. We do not collect or store your bank card information.

2. How we use the information

Your information is used to confirm and deliver orders, provide after-sales support, send notices about promotions (only if you agree) and improve our service quality.

3. Our confidentiality commitment

Yến Sào Uyên Nguyên does not share, exchange or sell your personal information to any third party, except delivery partners for the purpose of delivering goods, and Google Analytics (visit statistics only, see section 5).

We apply technical measures and internal procedures to protect data from unauthorised access.

4. Your rights

You may ask to check, correct or delete your personal information at any time by contacting us through the hotline or by email at yensaouyennguyen@gmail.com.

5. Measuring website visits

The website yensaouyennguyen.com uses Google Analytics 4 from Google to count visits, pages viewed and clicks on contact buttons (Zalo, phone call, Shopee). These are statistics and do not include your name, phone number or email. You can opt out with the Google Analytics Opt-out add-on in your browser.

Last updated: 8 November 2026