Shipping and Delivery Policy

Yến Sào Uyên Nguyên delivers free of charge within inner-city Ho Chi Minh City, 1–2 days after the order is confirmed, via the Grab or Ahamove delivery services. We also deliver to other provinces and cities; the time and fee are quoted per order before confirmation.

This translation is provided for reference. The Vietnamese version prevails.

Where does Yến Sào Uyên Nguyên deliver?

Yến Sào Uyên Nguyên delivers within inner-city Ho Chi Minh City and to other provinces and cities. Inner-city Ho Chi Minh City orders are delivered through the Grab and Ahamove delivery services.

If you are near Tân Định, you can also buy in person at the store at 53 Trần Nguyên Đán, open 08:00 – 21:30 daily.

How long until I receive the goods?

Inner-city Ho Chi Minh City: 1–2 days after the order is confirmed, free of charge, delivered via Grab/Ahamove. Other provinces and cities: time and fee depend on the area, and Yến Sào Uyên Nguyên quotes the details when confirming the order.

Large corporate gift orders (about 100 gift sets): Yến Sào Uyên Nguyên needs 3–5 days to prepare and deliver.

How much is the delivery fee?

Delivery within inner-city Ho Chi Minh City is free.

Other provinces and cities: Yến Sào Uyên Nguyên does deliver, and the delivery fee is quoted per order before confirmation.

Who is responsible if goods are damaged in transit?

If a product is damaged during transport, Yến Sào Uyên Nguyên takes full responsibility and replaces the product for you.

Please open and inspect the goods as soon as you receive them, following the Inspection Policy; for how to exchange a defective product, see the Exchange and Return Policy.

Frequently asked questions

Is there a fee for delivery within inner-city Ho Chi Minh City?

No. Yến Sào Uyên Nguyên delivers free of charge within inner-city Ho Chi Minh City, 1–2 days after the order is confirmed, via Grab or Ahamove.

Does Yến Sào Uyên Nguyên deliver to other provinces?

Yes. The delivery time and fee depend on the area, and Yến Sào Uyên Nguyên quotes them per order before confirmation.

How long does delivery take for an order of about 100 corporate gift sets?

A corporate gift order of about 100 sets needs 3–5 days for Yến Sào Uyên Nguyên to prepare and deliver.

Last updated: 8 November 2026