Payment Policy

Yến Sào Uyên Nguyên accepts two payment methods for delivered orders: cash on delivery (COD) and bank transfer. When you buy in person at the Tân Định store, you pay in cash or by bank transfer.

This translation is provided for reference. The Vietnamese version prevails.

How does cash on delivery (COD) work?

You can inspect the product before paying the delivery staff, in line with the Inspection Policy. This applies to orders delivered within Vietnam; for corporate orders delivered to several addresses, terms are agreed order by order (see the corporate orders section below).

How does bank transfer work?

Bank account details are sent to you after the order is confirmed. The order is processed as soon as we receive notice of payment.

Do you issue VAT invoices?

Product prices on the Yến Sào Uyên Nguyên website include VAT.

Yến Sào Uyên Nguyên issues an electronic VAT invoice at the time of delivery, on the delivery day. If you need an invoice, please send the company name, tax code, address and the email address for receiving the invoice when you confirm the order.

How do corporate orders pay?

Payment and deposit terms for corporate orders are agreed by Yến Sào Uyên Nguyên order by order.

For orders delivered to several addresses, collecting payment on delivery (COD) is agreed order by order.

Frequently asked questions

Which payment methods does Yến Sào Uyên Nguyên accept?

Delivered orders: cash on delivery (COD) or bank transfer. Buying in person at the store at 53 Trần Nguyên Đán, Tân Định ward, Ho Chi Minh City: cash or bank transfer.

Do the prices on the website include VAT?

Yes, they include VAT. Yến Sào Uyên Nguyên issues an electronic VAT invoice at the time of delivery, on the delivery day; please send the company name, tax code, address and the email address for receiving the invoice when you confirm the order.

Can I inspect the goods before paying with COD?

Yes. You may open the package and inspect the product before paying the delivery staff. If the goods are wrong, missing or damaged, refuse the delivery and notify the hotline or Zalo 0901 312 279 for a free exchange.

Last updated: 8 November 2026